forked from rebillar/site-accueil-insa
149 lines
6.9 KiB
Twig
149 lines
6.9 KiB
Twig
<!DOCTYPE html>
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<html>
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<head>
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<meta charset="utf-8">
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<meta name="robots" content="noindex,nofollow">
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<meta name="google" content="notranslate">
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<style type="text/css">
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html, body {
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background-color: white;
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}
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td {
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border: 1px solid #ccc;
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border-collapse: collapse;
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padding: 5px;
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}
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table {
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border-collapse: collapse;
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border: 0px;
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}
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a {
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text-decoration: none;
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}
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a:hover {
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text-decoration: underline;
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}
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</style>
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<title>A fatal error occurred</title>
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</head>
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<body>
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<h1>A fatal error occurred</h1>
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<div style="width: 640px">
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{% if isAllowedToTroubleshootAsSuperUser or not isAnonymousUser %}
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<p>
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The following error just broke Matomo{% if showVersion %} (v{{ piwikVersion }}){% endif %}:
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</p>
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<pre>{{ lastError.message }}
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{% if lastError.backtrace is defined %}{{ lastError.backtrace }}{% else %}in {{ lastError.file }} line {{ lastError.line }}{% endif %}
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</pre>
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<hr>
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<h3>Troubleshooting</h3>
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Follow these steps to solve the issue or report it to the team:
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<ul>
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<li>
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If you have just updated Matomo to the latest version, please try to restart your web server.
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This will clear the PHP opcache which may solve the problem.
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</li>
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<li>
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If this is the first time you see this error, please try refresh the page.
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</li>
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<li>
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<strong>If this error continues to happen</strong>, we appreciate if you send the
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<a href="mailto:hello@matomo.org?subject={{ 'Fatal error in Matomo ' ~ piwikVersion|e('url') }}&body={{ lastError.message|e('url') }}%20in%20{{ lastError.file|e('url') }}%20{{ lastError.line|e('url') }}%20using%20PHP%20{{ constant('PHP_VERSION') }}">error report</a>
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to the Matomo team.
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</li>
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</ul>
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<hr/>
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{% endif %}
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{% if isAllowedToTroubleshootAsSuperUser or isSuperUser %}
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<h3>Further troubleshooting</h3>
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<p>
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If this error continues to happen, you may be able to fix this issue by disabling one or more of
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the Third-Party plugins. If you don't know which plugin is causing this error, we recommend to first disable any plugin not created by "Matomo" and not created by "InnoCraft".
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You can enable plugin again afterwards in the
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<a rel="noreferrer noopener" target="_blank" href="index.php?module=CorePluginsAdmin&action=plugins">Plugins</a>
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or <a target="_blank" href="index.php?module=CorePluginsAdmin&action=themes">Themes</a> page under
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settings at any time.
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{% if pluginCausesIssue %}
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Based on the error message, the issue is probably caused by the plugin <strong>{{ pluginCausesIssue }}</strong>.
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{% endif %}
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</p>
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<table>
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{% for pluginName, plugin in plugins|filter(plugin => plugin.uninstallable and plugin.activated) %}
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<tr {% if loop.index is divisible by(2) %}style="background-color: #eeeeee"{% endif %}>
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<td style="min-width:200px;">
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{{ pluginName }}
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</td>
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<td>
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{{ plugin.info.version|default('') }}
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</td>
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<td>
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<a href="index.php?module=CorePluginsAdmin&action=deactivate&pluginName={{ pluginName }}&nonce={{ deactivateNonce }}{% if deactivateIAmSuperUserSalt is not empty %}&i_am_super_user={{ deactivateIAmSuperUserSalt }}{% endif %}"
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target="_blank">deactivate</a>
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</td>
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</tr>
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{% endfor %}
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</table>
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{% set uninstalledPluginsFound = false %}
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{% for pluginName, plugin in plugins|filter(plugin => plugin.uninstallable and not plugin.activated) %}
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{% set uninstalledPluginsFound = true %}
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{% endfor %}
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{% if uninstalledPluginsFound %}
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<p>
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If this error still occurs after disabling all plugins, you might want to consider uninstalling some
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plugins. Keep in mind: The plugin will be completely removed from your platform.
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</p>
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<table>
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{% for pluginName, plugin in plugins|filter(plugin => plugin.uninstallable and not plugin.activated) %}
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<tr {% if loop.index is divisible by(2) %}style="background-color: #eeeeee"{% endif %}>
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<td style="min-width:200px;">
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{{ pluginName }}
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</td>
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<td>
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<a href="index.php?module=CorePluginsAdmin&action=uninstall&pluginName={{ pluginName }}&nonce={{ uninstallNonce }}"
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target="_blank" onclick="return confirm('{{ 'CorePluginsAdmin_UninstallConfirm'|translate(pluginName)|e('js') }}')">uninstall</a>
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</td>
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</tr>
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{% endfor %}
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</table>
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{% endif %}
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{% elseif isAnonymousUser %}
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<p>Please contact the system administrator, or <a href="?module={{ loginModule }}">login to Matomo</a> to learn more.</p>
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{% else %}
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<p>
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If this error continues to happen you may want to send an
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<a href="mailto:{{ contactEmail|e('url') }}?subject={{ 'Fatal error in Matomo ' ~ piwikVersion|e('url') }}&body={{ lastError.message|e('url') }}%20in%20{{ lastError.file|e('url') }}%20{{ lastError.line|e('url') }}%20using%20PHP%20{{ constant('PHP_VERSION') }}">error report</a>
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to your system administrator.
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</p>
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{% endif %}
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{% if not isAllowedToTroubleshootAsSuperUser and not isSuperUser %}
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<p>If you are Super User, but cannot login because of this error, you can still troubleshoot further. Follow these steps:
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<br/>1) open the config/config.ini.php file and look for the <code>salt</code> value under <code>[General]</code>.
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<br/>2) edit this current URL you are viewing and add the following text (replacing <code>salt_value_from_config</code> by the <code>salt</code> value from the config file):
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<br/><br/><code>index.php?i_am_super_user=salt_value_from_config&....</code>
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</p>
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{% endif %}
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</div>
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</body>
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</html>
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